<record xmlns="http://www.loc.gov/MARC21/slim">
          <leader>05501nam  2200541 i 4500</leader>
          <controlfield tag="001">99116766791305526</controlfield>
          <controlfield tag="005">20260928142314.0</controlfield>
          <controlfield tag="006">m     o  d</controlfield>
          <controlfield tag="007">cr#|||||||||||</controlfield>
          <controlfield tag="008">200603s2017    onc     o     000 0 eng d</controlfield>
          <datafield ind1=" " ind2=" " tag="020">
            <subfield code="a">0-7766-2564-0</subfield>
          </datafield>
          <datafield ind1="7" ind2=" " tag="024">
            <subfield code="a">10.1515/9780776625645</subfield>
            <subfield code="2">doi</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(CKB)4100000006673145</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(WaSeSS)IndRDA00120403</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(PPN)268114595</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(DE-B1597)668175</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(DE-B1597)9780776625645</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(OCoLC)1038071209</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="z">(OCoLC)1038071209</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(oapen)114287</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="035">
            <subfield code="a">(EXLCZ)994100000006673145</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="040">
            <subfield code="a">WaSeSS</subfield>
            <subfield code="b">eng</subfield>
            <subfield code="e">rda</subfield>
            <subfield code="c">WaSeSS</subfield>
          </datafield>
          <datafield ind1="0" ind2=" " tag="041">
            <subfield code="a">eng</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="044">
            <subfield code="a">xxc</subfield>
            <subfield code="c">CA</subfield>
          </datafield>
          <datafield ind1=" " ind2="4" tag="050">
            <subfield code="a">RA393</subfield>
            <subfield code="b">.A234 2017</subfield>
          </datafield>
          <datafield ind1=" " ind2="7" tag="072">
            <subfield code="a">MED036000</subfield>
            <subfield code="2">bisacsh</subfield>
          </datafield>
          <datafield ind1="0" ind2="4" tag="082">
            <subfield code="a">362.1089</subfield>
            <subfield code="2">23</subfield>
          </datafield>
          <datafield ind1="1" ind2=" " tag="100">
            <subfield code="a">Drolet, Marie</subfield>
            <subfield code="4">edt</subfield>
          </datafield>
          <datafield ind1="1" ind2="0" tag="245">
            <subfield code="a">Accessibility and active offer :</subfield>
            <subfield code="b">health care and social services in linguistic minority communities /</subfield>
            <subfield code="c">edited by Marie Drolet, Pier Bouchard and Jacinthe Savard.</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="260">
            <subfield code="b">University of Ottawa Press</subfield>
            <subfield code="c">2017</subfield>
          </datafield>
          <datafield ind1=" " ind2="1" tag="264">
            <subfield code="a">Ottawa, Ontario :</subfield>
            <subfield code="b">University of Ottawa Press,</subfield>
            <subfield code="c">2017.</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="300">
            <subfield code="a">1 online resource (xvi, 438 pages).</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="336">
            <subfield code="a">text</subfield>
            <subfield code="b">txt</subfield>
            <subfield code="2">rdacontent</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="337">
            <subfield code="a">computer</subfield>
            <subfield code="b">c</subfield>
            <subfield code="2">rdamedia</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="338">
            <subfield code="a">online resource</subfield>
            <subfield code="b">cr</subfield>
            <subfield code="2">rdacarrier</subfield>
          </datafield>
          <datafield ind1="1" ind2=" " tag="490">
            <subfield code="a">Health and Society</subfield>
          </datafield>
          <datafield ind1="0" ind2=" " tag="505">
            <subfield code="t">Frontmatter --</subfield>
            <subfield code="t">Contents --</subfield>
            <subfield code="t">List of Figures and Tables --</subfield>
            <subfield code="t">Abbreviations --</subfield>
            <subfield code="t">Introduction. Social Services and Health Services in Minority-Language Communities: Towards an Understanding of the Actors, the System, and the Levers of Action --</subfield>
            <subfield code="t">PART I ENGAGING ACTORS: PUTTING THE STRATEGIC ANALYSIS TO THE TEST --</subfield>
            <subfield code="t">Chapter 1 Active Offer, Actors, and the Health and Social Service System: An Analytical Framework --</subfield>
            <subfield code="t">Chapter 2 Engaging Future Professionals in the Promotion of Active Offer for a Culturally and Linguistically Appropriate System1 --</subfield>
            <subfield code="t">PART II POLICY LEVERS AND LEGAL MEASURES: THE INTERPLAY OF ACTORS --</subfield>
            <subfield code="t">Chapter 3 French-Language Health Services in Canada: The State of the Law --</subfield>
            <subfield code="t">Chapter 4 The Co-Construction of the Active Offer of French-Language Services in Ontario's Justice Sector --</subfield>
            <subfield code="t">PART III ACCESSIBILITY AND THE ACTIVE OFFER OF FRENCH-LANGUAGE SERVICES --</subfield>
            <subfield code="t">Chapter 5 The Health of Francophone Seniors Living in Minority Communities in Canada: Issues and Needs --</subfield>
            <subfield code="t">Chapter 6 The Experience of Francophones in Eastern Ontario: The Importance of Key Facilitators (Service Users and Providers) and the Influence of Structures Supporting the Health and Social Services System --</subfield>
            <subfield code="t">Chapter 7 Offering Health Services in French: Between Obstacles and Favourable Factors in Anglophone Hospital Settings --</subfield>
            <subfield code="t">PART IV BILINGUALISM AND THE ACTIVE OFFER OF FRENCH-LANGUAGE SERVICES --</subfield>
            <subfield code="t">Chapter 8 Issues and Challenges in Providing Services in the Minority Language: The Experience of Bilingual Professionals in the Health and Social Service Network --</subfield>
            <subfield code="t">Chapter 9 Recruitment and Retention of Bilingual Health and Social Service Professionals in Francophone Minority Communities in Winnipeg and Ottawa --</subfield>
            <subfield code="t">CHAPTER 10 Active Offer, Bilingualism, and Organizational Culture --</subfield>
            <subfield code="t">PART V ISSUES AND STRATEGIES IN EDUCATING FUTURE PROFESSIONALS --</subfield>
            <subfield code="t">CHAPTER&#160;11 Teaching Active Offer: Proposal for an Educational Framework for Professors --</subfield>
            <subfield code="t">CHAPTER 12 Behaviours Demonstrating Active Offer: Identification, Measurement, and Determinants1 --</subfield>
            <subfield code="t">CHAPTER 13 The Necessity for Normalized Tests for Speech, Language, and Hearing Assessment of Young Francophone Children Living in Linguistic Minority Settings: Myth or Reality? --</subfield>
            <subfield code="t">CHAPTER 14 Bilingual Health Care in Quebec: Public Policy, Vitality, and Acculturation Issues --</subfield>
            <subfield code="t">CONCLUSION New Insights into Safe, Quality Services in Official Language Minority Communities --</subfield>
            <subfield code="t">Contributors</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="506">
            <subfield code="a">Open access</subfield>
            <subfield code="f">Unrestricted online access</subfield>
            <subfield code="2">star</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="520">
            <subfield code="a">It is imperative that we train leaders who are able to intervene efficiently with service users and to support a better organization of the workplace. It is especially important to look at the many issues related to postsecondary training and human resources, such as recruiting and keeping these leading professionals. Accessibility and Active Offer thus combines theory and empirical data to help future professionals understand the workplace issues of accessibility and active offer of minority-language services. This English-language adaptation of Accessibilit&#233; et offre active features an additional chapter by Richard Bourhis on issues specific to Anglophone communities in Qu&#233;bec. This multidisciplinary collective work is the first to unite researchers in health, social work, sociology, political science, public administration, law and education, in order to gain more thorough knowledge of linguistic issues in health and social services, as well as of active offer of French-language services. Published in English.</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="540">
            <subfield code="a">This eBook is made available Open Access under a CC BY-NC-ND 4.0 license:</subfield>
            <subfield code="u">https://creativecommons.org/licenses/by-nc-nd/4.0</subfield>
            <subfield code="u">https://www.degruyter.com/dg/page/open-access-policy</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="546">
            <subfield code="a">In English.</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="588">
            <subfield code="a">Description based on: online resource; title from pdf title page (JSTOR, viewed June 3, 2020).</subfield>
          </datafield>
          <datafield ind1=" " ind2="0" tag="650">
            <subfield code="a">Health services accessibility.</subfield>
          </datafield>
          <datafield ind1=" " ind2="0" tag="650">
            <subfield code="a">Linguistic minorities</subfield>
            <subfield code="x">Services for.</subfield>
          </datafield>
          <datafield ind1="1" ind2=" " tag="700">
            <subfield code="a">Drolet, Marie,</subfield>
            <subfield code="d">1957-</subfield>
            <subfield code="e">editor.</subfield>
          </datafield>
          <datafield ind1="1" ind2=" " tag="700">
            <subfield code="a">Bouchard, Pier,</subfield>
            <subfield code="d">1956-</subfield>
            <subfield code="e">editor.</subfield>
          </datafield>
          <datafield ind1="1" ind2=" " tag="700">
            <subfield code="a">Savard, Jacinthe,</subfield>
            <subfield code="e">editor.</subfield>
          </datafield>
          <datafield ind1=" " ind2="0" tag="830">
            <subfield code="a">Health and society.</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="906">
            <subfield code="a">BOOK</subfield>
          </datafield>
          <datafield ind1=" " ind2=" " tag="AVE">
            <subfield code="8">5382089660005526</subfield>
            <subfield code="c">6181970800005526</subfield>
            <subfield code="e">Available</subfield>
            <subfield code="m">JSTOR Books Open Access: getFullTxt via SNM</subfield>
            <subfield code="t">JSTOR</subfield>
            <subfield code="a">41SLSP_RZH</subfield>
            <subfield code="0">99116766791305526</subfield>
            <subfield code="d">112049420005526</subfield>
          </datafield>
        </record>
      